Vision, Mission & Values

Our Vision

To be the premier provider of diversified hospitality and tourism services in Zimbabwe by 2020.

Our Mission

We exist to create sustainable shareholder value through the deployment of dynamic hospitality services that consistently deliver refreshing guest experiences.

Our Values

The values adopted thereof focused on the brand and its activation. We avoided the often practice of trying to merge/force fit the brand’s values to individual values. We acknowledge the pre-eminence of the brand’s values and we acknowledge our existence as agents of the brand in its quest for self-expression. It is vital for the team to be able to embrace the full attributes of the Rainbow and exude the Rainbow essence & personality in the translation of RTG Brand Values.

Freshness

In all that we do, we guarantee freshness: fresh food, fresh pillow, fresh smile

Consistency

We provide consistent and reliable service to all our guests every time

Integrity

We have integrity; we do what we say, we keep our promises

Synergies

We activate synergies to achieve amazing guest success every time

Vibrancy

We are vibrant. We are full of life and we enjoy what we do

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