RTG is committed to providing seamless hospitality services to its customers through:
- Compliance with internationally recognised hospitality and leisure standards.
- Providing quality, excellent services and meeting customer’s requirements.
- Having smart partnerships with suppliers and customers
- Involvement, development and training of all associates.
- Developing and reviewing the quality policy, objectives and targets for the effectiveness and improvement of the quality management system.
- Communicating to and ensuring that the Group policy is understood by all associates.
- Implementing the Quality Policy in line with the RTG’s Vision, Mission and Strategic Commitments
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